STORE POLICY
Effective Date: June 1, 2026
Welcome to the 2682 Music online store. This Store Policy applies to purchases made through 2682music.com and provides information regarding purchases, returns, refunds, exchanges, pre-orders, shipping, defective or damaged merchandise, digital products, taxes, and customer service.
By placing an order through the 2682 Music Store, you acknowledge and agree to the policies below.
1. Purchases
All merchandise purchased through the 2682 Music Store, including but not limited to sound recordings, vinyl records, CDs, shirts, T-shirts, sweatshirts, hoodies, sweatpants, shorts, footwear, hats, beanies, bags, accessories, collectibles, and other merchandise, is intended for personal use unless otherwise authorized by 2682 Music.
Products purchased through the Store may not be purchased for unauthorized commercial resale or redistribution.
Orders and payments may be processed through secure third-party payment and e-commerce service providers. Information submitted during checkout will be handled in accordance with our Privacy Policy and the policies of the applicable payment or e-commerce provider.
Product availability, pricing, descriptions, photographs, and other Store information are subject to change. We reserve the right to correct errors, inaccuracies, or omissions and to cancel or refuse orders where reasonably necessary.
2. Returns
ALL SALES ARE FINAL EXCEPT AS EXPRESSLY PROVIDED IN THIS POLICY OR AS REQUIRED BY APPLICABLE LAW.
If you receive an item that is defective, damaged, incorrect, or materially different from the item you ordered, please contact 2682music@gmail.com with your order number and a description of the problem.
Where requested, please include photographs, videos, or other reasonable documentation showing the defect, damage, or incorrect item.
To qualify for an approved merchandise return:
- The item must generally be unused, unworn, and in the same condition in which it was received, unless the return concerns a product defect or damage.
- The item should be returned in its original packaging whenever reasonably possible.
- You must provide your order number, receipt, or other proof of purchase.
- You must receive return authorization from 2682 Music before sending the item.
Please do not send merchandise back without prior approval. Unauthorized returns may be refused or returned to the customer at the customer’s expense.
3. Refunds
If a return is approved, we will notify you after the returned merchandise has been received and inspected.
If the refund is approved following inspection, the applicable amount will generally be credited to the original payment method. Processing times may vary depending on your bank, credit card company, payment processor, or other financial institution.
Original shipping and handling charges are generally non-refundable unless the refund results from an error by 2682 Music, defective or damaged merchandise, or is otherwise required by applicable law.
4. Late or Missing Refunds
If you have received confirmation that a refund was issued but have not received the funds, please first check your bank, credit card, or payment account.
You may also need to contact your credit card company, bank, or payment provider because processing times can vary before a refund is officially posted.
If you have completed these steps and still have not received your refund, please contact 2682music@gmail.com and include your order number.
5. Exchanges
We generally offer exchanges only for eligible defective, damaged, incorrect, or approved size-related merchandise, subject to product availability.
If the requested replacement item or size is unavailable, we may offer another appropriate resolution, including a replacement, store credit, or refund where applicable.
To request an exchange, contact 2682music@gmail.com before returning the merchandise.
6. Return Shipping
Unless the merchandise was defective, damaged upon arrival, incorrect due to our error, or applicable law requires otherwise, customers are responsible for return shipping costs.
Original shipping and handling charges are generally non-refundable.
For higher-value returns, we recommend using a trackable shipping service and, where appropriate, purchasing shipping insurance. 2682 Music cannot guarantee receipt of a returned package that cannot be tracked or verified as delivered.
Return shipping instructions will be provided when your return or exchange is approved.
7. Pre-Orders
Products identified as pre-orders are purchased before their anticipated release or availability date.
Estimated release, fulfillment, and shipping dates for pre-order merchandise are estimates and are not guaranteed delivery dates unless expressly stated otherwise.
We will make reasonable efforts to ship pre-orders in time for or near the advertised release date. However, manufacturing delays, supplier delays, carrier delays, supply-chain issues, weather conditions, customs processing, and other circumstances outside our reasonable control may affect fulfillment or delivery.
If an order contains both available merchandise and pre-order merchandise, the entire order may be held until all merchandise is available for shipment unless otherwise stated during checkout.
Customers who would like available merchandise shipped separately from pre-order merchandise are encouraged to place separate orders.
8. Pre-Order Cancellations
If you need to cancel a pre-order, please contact 2682music@gmail.com as soon as possible.
Pre-order cancellation requests may not be accepted once the order has entered production, customization, fulfillment, packaging, or shipping preparation.
Certain limited-edition, customized, personalized, made-to-order, or specially manufactured merchandise may not be eligible for cancellation after production has begun.
We will inform you whether your pre-order remains eligible for cancellation when we review your request.
9. Order Cancellations and Modifications
We attempt to process orders promptly. If you need to cancel or modify an order, please contact 2682music@gmail.com as soon as possible.
We cannot guarantee that an order can be canceled or modified after it has entered fulfillment or has been shipped.
2682 Music reserves the right to cancel, limit, or refuse an order when reasonably necessary, including in cases involving suspected fraud, unauthorized payment activity, pricing or inventory errors, product unavailability, unauthorized resale activity, or violations of our Store policies.
If we cancel an order after payment has been successfully processed, the applicable payment will be refunded.
10. Shipping
Customers are responsible for reviewing and confirming their shipping information before submitting an order.
Please make sure your name, street address, apartment or unit number, city, state or province, postal code, and country are entered correctly.
If an order is returned because of an incorrect or incomplete address supplied by the customer, additional shipping charges may apply before the package can be resent.
Shipping and delivery dates are estimates unless expressly stated otherwise.
Once an order has been transferred to the shipping carrier, delivery may also be subject to the carrier’s terms, procedures, and requirements.
11. Lost, Stolen, or Delayed Packages
2682 Music is not responsible for delays caused by shipping carriers, weather, customs processing, incorrect customer information, or other circumstances outside our reasonable control.
For packages reported as delivered by the carrier but not received, customers should first check the delivery area, household members, building management, and neighbors where appropriate and contact the shipping carrier.
Please also contact 2682music@gmail.com if additional assistance is needed.
Nothing in this section is intended to eliminate any rights or remedies that cannot legally be waived under applicable consumer-protection laws.
12. Defective, Damaged, or Incorrect Items
If you receive defective, damaged, or incorrect merchandise, please contact 2682music@gmail.com and provide:
- Your order number
- Your name and email address associated with the order
- A description of the issue
- Clear photographs showing the defect, damage, or incorrect merchandise, when applicable
For vinyl records, CDs, or other physical media involving playback problems, we may request a short video or other reasonable evidence demonstrating the issue.
After reviewing the request, we may provide a replacement, exchange, refund, store credit, or another appropriate remedy depending on the circumstances, product availability, and applicable law.
13. Digital Products and Music Downloads
Where the 2682 Music Store offers digital music, downloadable recordings, digital artwork, or other digital products, such purchases are generally final once the digital product has been delivered, downloaded, accessed, or made available to the customer, except where required by applicable law.
Digital products are licensed for personal, non-commercial use unless different licensing terms are expressly provided with the product.
Purchasing digital music or other digital content does not transfer ownership of the underlying copyright, master recording, musical composition, artwork, trademark, or other intellectual property.
Unauthorized copying, reproduction, redistribution, resale, uploading, public distribution, sublicensing, or commercial exploitation of digital products is prohibited.
14. Customs, Duties, and International Orders
International orders may be subject to import duties, taxes, customs fees, brokerage fees, or other charges imposed by the destination country.
Unless otherwise stated during checkout, these charges are not included in the product price or shipping charge and are the customer’s responsibility.
2682 Music does not control these charges and cannot guarantee or predict the amount that may be assessed.
International customers should contact their local customs authority for additional information regarding possible duties, taxes, restrictions, or import requirements.
15. Sales Tax
Applicable sales, use, or other transaction taxes will be calculated and collected where required by law.
The amount of tax charged may depend on the shipping destination, products purchased, and applicable state, local, or other tax requirements.
16. Intellectual Property
All 2682 Music names, logos, trademarks, artwork, photographs, graphics, music, recordings, musical works, product designs, website materials, and other intellectual property appearing through the Store are owned by, licensed to, or otherwise used with authorization by 2682 Music or the applicable rights holders.
Purchasing merchandise or digital products does not grant the purchaser ownership of any intellectual property associated with the merchandise or product.
No 2682 Music intellectual property may be reproduced, distributed, modified, commercially exploited, or otherwise used without authorization from the applicable rights holder, except as permitted by law.
17. Product Availability, Pricing, and Errors
We make reasonable efforts to ensure that product descriptions, prices, photographs, availability information, and other Store content are accurate.
However, errors may occasionally occur.
2682 Music reserves the right, to the extent permitted by law, to correct typographical errors, inaccurate product information, pricing errors, inventory errors, or other mistakes and to update, refuse, or cancel affected orders where reasonably necessary.
If an order is canceled after payment has been processed, the applicable payment will be refunded.
18. Terms of Service and Privacy
Use of 2682music.com and purchases made through the Store are also subject to the 2682 Music Terms of Service, Privacy Policy, Cookie Policy, and any other applicable policies displayed on the Website.
If there is a conflict between this Store Policy and specific terms presented in connection with a particular product, promotion, or transaction, the more specific terms will apply to that transaction to the extent permitted by law.
19. Changes to This Store Policy
We may modify or update this Store Policy from time to time to reflect changes to our Store, business practices, services, or legal requirements.
The updated Store Policy will be posted on 2682music.com. Changes will become effective when posted unless another effective date is stated or applicable law requires otherwise.
Your purchases will remain subject to any rights that cannot lawfully be limited or waived.
20. Customer Service
For questions regarding orders, shipping, returns, exchanges, refunds, defective merchandise, or other Store-related matters, please contact:
2682 Music
Email: 2682music@gmail.com
Website: 2682music.com
Customer Service Hours:
Monday–Friday
10:00 AM – 4:00 PM Mountain Time
Messages received outside normal customer service hours will generally be reviewed during the next available business period.
21. Contact Us
If you have questions regarding this Store Policy or an order placed through 2682music.com, please contact us:
2682 Music
Customer Support: 2682music@gmail.com
Website: 2682music.com
Colorado, United States